When the checkout page comes up some of our donors have existing accounts and some try to create subscriptions. In each case, the password field is a mysterious colored box with no label or explanation. (Seen in Chrome, Firefox and Safari on Mac and on Firefox for Windows so far)
This occurs after the email validation runs. Prior to that the lower password box is properly displayed.
ADDENDUM: I have determined that is is due to my custom checkout template. I have switched the responsive template for now. Still, I'd really like help to figure out why this is happening.