I have a customer trying to checkout using Amazon payments, and they keep getting errors. Here's what I found:
FoxyCart error log:
Error: Your payment was declined for the following reason: TransactionTimedOut
Amazon Seller Central:
Amazon could not process your request within the timeout value you provided in your integration. Try collecting payment later, or contact your development team to assist you with increasing the timeout value for your intergration.
Help! Am I missing something obvious? How can I help her to place her order?
Note: I sent a request to support yesterday, but no one has gotten back to me, and I need to get back to this customer.