We use multi-ship checkout for all checkout scenarios and have noticed that when a coupon code is used, the checkout page is not showing the discount properly. See attached screenshot for an example. There seems to be a missing "Discount" line item showing the amount of the discount. Furthermore, the "Ship To: Recipient 1" area at the very bottom of the righthand column fails to account for the discount, even when I expand it by clicking on "Details." This presents the customer with two conflicting totals: the lower number is correct but it doesn't show the discount line item and the other (bottom total) is too high because it doesn't include the discount at all. This leads to abandoned checkouts, as you might imagine.
How do we fix this? Is it a multi-ship bug on your end or did we configure something incorrectly? Thanks.
In the attached screenshot, the item is regularly $59 (before shipping and tax) and a 10% off coupon was entered on the cart page. $60.09 is the correct total (after tax and shipping), while $65.99 is incorrect.