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Custom URL / Normal URL

We have been using URL for all past cart options, Recently we have purchased "", however if we change to custom URL options, Old URls not working, we have used URLS in lot of promotions.

Is there a way where both URLS will work after implementing Custom URL
  • fc_adamfc_adam FoxyCart Team

    Good question. We don't currently support using both a FoxyCart subdomain and a custom SSL subdomain for a single store. If you switch your store to using the custom subdomain, you'll also need to update all your add to cart links and forms, as well as updating the FoxyCart loader.js javascript included on your website.
  • Thanks for the response. I tried passing loader.js still its not working.
  • fc_adamfc_adam FoxyCart Team

    Sorry to hear you're still having trouble - could you clarify what's not working exactly? And what you're changing?
  •, if we pass the URL, it says store not configured. however we have purchased it yesterday

  • below script we passed

  • fc_adamfc_adam FoxyCart Team

    Ah thanks for clarifying. Your custom subdomain order hasn't been completed yet. You'll receive a final confirmation from our SSL team once it's complete, including details for the changes you need to make to your domains DNS settings. Once that's complete, you can then update your store settings to use the new subdomain for your store, and then you can try updating the add to carts on your website.

    Until that time though - you'll want to continue to use the FoxyCart subdomain. You should hear back within the next day or two. Sorry for the confusion there.
  • Ok Thanks so much for clarification
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