Taxes for Australia nolonger displaying or being added to cart

sc6688sc6688 Member
in Help edited August 22
For some reason taxes are nolonger being displayed or added to the cart for Australian customers.

I have setup Australian GST to be added for Australian customers and it was working but is nolonger displaying. I am not sure what I have done for it to nolonger display.

All categories have the taxes checkbox selected.

The taxes area has the GST tax set for Tax type: country and country: Australia and a tax rate of 10%. It is showing that it is applied to all my categories.

The store is visble here:
http://118.88.25.128/shop.php

The cart is:
https://mosaicprojects.foxycart.com

Any assistance would be greatly appreciated.

Thanks
Comments
  • fc_adamfc_adam FoxyCart Team
    @sc6688,

    Thanks for including the links for your store. I can see what you mean - after adding the "Advising Upwards" product to the cart, taxes are indeed not being included. Reviewing your store - it looks to be caused by the tax not being enabled for the DEFAULT category - which is the category that that particular product was included in as well. It is enabled for all of your other categories - but not for the DEFAULT one.

    If you enable the tax for that category too - you should then see the tax appearing in all instances. I hope that helps!
  • sc6688sc6688 Member
    Thanks very much Adam.

    That has fixed the issue. I expected it was simply a setting error I made as it was working previously.

    I must admit that I am really impressed with Foxy Cart and will be implementing it for many more clients. Wish I had discovered it years ago. Better late than never!!!
  • fc_adamfc_adam FoxyCart Team
    @sc6688 - awesome, I'm glad that fixed it. And welcome to the party! :smile:
Sign In or Register to comment.