Transaction Diagram

Hi,

Are there any diagrams online that show the ordering process. I'm being asked to diagram the transaction process with particular interest in what customer info might be on our website's server during the transaction.

We have a simple integration: javascript loader on html page / items to add to cart (with HMAC) / no customer accounts, "guest" purchases only.

Thanks, Jonathan
Comments
  • brettbrett FoxyCart Team
    Hi @KEEPBOOKS.

    We don't have any diagrams for public consumption, unfortunately, but we can help figure this out with you.

    So, on _your_ servers, you may have literally nothing at all (wrt customer info). Broadly, here are the pieces:
    * The js loader sets a cookie on the visitor's browser. This cookie is just an identifier, and doesn't itself have the cart data (though obviously _with_ the cookie you can get the cart contents). Note the potential privacy concerns with prepopulating customer data, though it doesn't look like you're doing that.)
    * The checkout and all interaction there happens on our servers, and is submitted to our servers, so your servers don't see any of that.
    * Your webserver will get _no data at all_ unless you've got the webhooks configured to push transaction data to your servers.

    Does that help?

    On our end, we do store information about the transactions, which you can see more about in our privacy policy:
    https://www.foxy.io/privacy-policy
    Basically, we store logs and the data the customer has entered, so you can see the transaction history in the admin.

    Let us know if you need any clarification. We're happy to help.
  • Thank you @brett

    That helps greatly. (And sorry for not checking back until now!)
  • brettbrett FoxyCart Team
    @KEEPBOOKS Happy to help :)
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