Session ID for cart abandonment emails

alanalan Member
Hi,

We are sending our customers cart abandonment emails that provide a link back to their cart using the session_id like this:

"https://secure.carpelotion.com/checkout.php?ThisAction=customer_info&fcsid=" + FC.json.session_id + "&" ,

How long do these session IDs last? Is there any way to extend the length of their validity so customers can be brought back to their cart days after they left it?

Thanks,
Alan
Comments
  • fc_adamfc_adam FoxyCart Team
    Hi @alan -

    The session link will be good for as long as the "cart session lifespan in hours:" setting is set to in the Foxy "advanced" settings, which dictates how long from the last user activity the session should last.

    Currently we support a maximum of 72 hours there, but we are considering increasing that in the future even further. Would that be something you're interested in?
  • alanalan Member
    Thank you for the info! We would like it increased to 30 days if possible.
  • fc_adamfc_adam FoxyCart Team
    @alan,

    Thanks for confirming. I'll include this thread on our ticket for further increases to the session lifetime limit - and we'll follow up as we make any changes there.
  • fc_adamfc_adam FoxyCart Team
    @alan,

    Quick follow-up on this thread, we've just released an incremental increase of our session lifetime limit from 3 days to 14 days. You can now set your store's sessions to last for up to 336 hours if you prefer, from the "advanced" settings page of your store's FoxyCart administration.
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