Subscription Past Due Amount - Customer charged postage twice

loopedlooped Member
Hello,

I have an ongoing issue with a couple of customers being charged extra postage when they go in to update their subscription details on receiving and responding to a Subscription Past Due email.
I would be very grateful if someone could get in touch to clarify what is going on and how it can be sorted.

Thank you,
Louise
Comments
  • fc_adamfc_adam FoxyCart Team
    @looped,

    Thanks for posting - and I'm sorry to hear that this issue has affected you again before we've been able to get a fix released. We'll discuss this further with you in our email thread, if that's ok.
Sign In or Register to comment.