[BUG] Heavy Carts

jrochmanjrochman Member
in Bugs & Feature Requests edited December 2007
If the cart exceeds 150lbs, the error message returned, at least with DHL, is not very friendly. It might be wise to disallow the user to add any more items to the cart if they are shipping via DHL, or to even better make another call to DHL with the excess weight and total the two calls.
Comments
  • brettbrett FoxyCart Team
    DHL ...
    DHL has issues. We're currently communicating with with them, but (to be nice) we're a little disappointed with their web services. Some relatively silly (but significant) issues, and for some reason we can't seem to get the prices that they send to actually line up with reality (which is a biggie).

    To be fair, it might be us, but at this point we're recommending FedEx or USPS over DHL.
  • As a (soon-to-be) former DHL user for one of our clients, I can confirm that DHL has a LONG way to go on their XML services. Unless of course you enjoy random failures and having to eat shipping costs.
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