Bugs & Feature Requests
Gateways, Merchant Accounts, Bank Accounts, Oh My!
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Merging two accounts
edited September 2009
My client has gone ahead and signed up a new account and I've done all my work in an existing account. Is it possible to merge these two together if I supply you with all the credentials?
You mean the stores themselves, or the payment? Whisper us which stores and which subscription you're talking about and we'll take a look.
Ok, so taking a look at things, I see an excelaustralia (old, admin user
.com) and an excel-australia (new, which I'm assuming you already have access to.
I'm not seeing any account with
.com.au in our system. Is there a third account somewhere we're missing?
So would you like the old store added to your new account? Sorry for the confusion, but we want to make certain.
(Response to whisper)
Glad you got it sorted out. If you do want the accounts to have access to both stores just let us know.