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How to Pause Monthly Subscription?

timeforcaketimeforcake Member
in General edited October 2009
I have now spent (wasted) a total of 20 minutes trying to figure out how to put our client's foxycart account (billed monthly) on hold for the winter months. I only see an option to delete an account.

Could someone please help me and tell me how I can pause an account for a certain # of months?

Thank you.
  • Hi timeforcake. I don't think that option is actually available in the portal but brett/luke should be able to take care of it for you. (Just responding now, so you don't keep looking in the meantime, before they make their rounds. :)
  • brettbrett FoxyCart Team
    @timeforcake, I'll whisper you some details.
  • Thank you!
    Will do.
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