First, you might want to ensure your question hasn't already been answered so you don't have to wait for us to respond and we can continue focusing on improving FoxyCart. You can try viewing the FAQ page
, the wiki
, the changelog
or searching the forum
If you haven't found what you're looking for and are ready to post, here's some helpful hints to avoid a lot of back and forth:
- Include a link to the page you're talking about. If it's a private page, please use the whisper feature and send it along to anyone with "Foxy Admin" listed above their name.
- Let us know what store you're referring to and what store version you're on. The store version is listed on the settings page in the admin.
- If you have a question about a specific order, please include the order id and/or whisper the receipt url so we can take a look.
- If you have a feature request, please submit it here: http://requests.foxycart.com/
A quick browse through the forum will show we are a pretty active bunch. If you don't hear from us right away, please know we'll get to you as soon as we're able. We usually respond within a few days.
Thanks for making FoxyCart awesome and ensuring this community is active and helpful.