"Your downloadable product could not be found."

sgrohitsgrohit Member
in Help edited May 2008
I was test-buying a new downloadable product, and I found that all of a sudden, none of my downloadables could actually be downloaded from the link in the receipt/email.
The error message was "Your downloadable product could not be found."

Adding to cart, checkout, and everything else worked fine. No errors show up in the error log, and the transaction log looks normal. But my stuff can't be downloaded anymore. Crap.

I haven't changed anything else recently, but of course, I could have messed something up. Could this be an issue with FoxyCart? Any ideas?

Please help! I had to turn sales off completely on my site.

*Could this be a consequence of the changes mentioned in the "PAYPAL and LIVE STORES, IMPORTANT!" sticky?
Comments
  • lukeluke FoxyCart Team
    Did you modify your downloadables product category at all? Have you tried uploading a new downloadable product?
  • sgrohitsgrohit Member
    Yup, I tried uploading a new one. And no, I haven't touched the category settings at all.
  • lukeluke FoxyCart Team
    Looks like the custom domain is causing some problems. We'll look into it and get back to you.
  • brettbrett FoxyCart Team
    Heads up to all: This has been resolved.
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