We have a newly set up FoxyCart store. We had a customer from the UK attempting to make an order but there were no shipping options. I was able to see that the customer was seeing and confirm.
In SHIPPING config for USPS international services we had only checked 'priority mail international flat rate envelope.' Our fulfillment company has indicated this is the best most cost effective method of mailing internationally.
After looking at the UK problem, I went in to SHIPPING config and added the rest of the USPS int'l options which were not express-orientec. I went back into the cart and attempted to make the UK order, and one shipping option appeared, for the cost of $24.
My fulfillment company tells me they can ship USPS flat rate envelopes to Mexico and Canada for $10; all other international for $12.
Is there anything I can do about this -- or is it a programmer job in shipping options?
In the meantime, we are charging, in some cases, double what it's going to cost us for shipping. The upside is that at least those customers are able to make their orders.
Would appreciate help with this -- somewhat timely.