The Foxy forums are on the move!

We're in the process of moving our forums over to a new system, and so these forums are now read-only.
If you have a question about your store in the meantime, please don't hesitate to reach out to us via email.

Cart Window No Longer Colorbox

jodycollierjodycollier Member
in Bugs & Feature Requests edited May 2012
Guys,

I have a feeling the answer to my question is remarkably simple, but I just can't put my finger on it right now.

I recently upgraded my foxy store to 0.7.2, and ever since, my add to cart buttons aren't calling up a color box pop-up, but instead opening a whole new page with their cart contents listed.

Customers are complaining, and I'm sure I'm losing money. Is there a quick fix anyone can see?

http://welding-tv.com/the-store
Tagged:
Comments
  • Some additional info - some folks are saying that none of my buttons are working at all, some say the "Proceed to Checkout" button works, but the "Buy Now/Add to Cart" button doesn't, etc. The complaints vary.

    People can still order, but I've seen a major dip in my order frequency and need to get this fixed pronto.
  • sparkwebsparkweb Member, Integration Developer, FoxyShop, Order Desk
    Hi @jodycollier, when upgrading, it's important that you update your FoxyCart includes at the top of the page. They change with each version of FoxyCart. (The one's for 0.7.2 start with //) You can get this code in your admin panel under the Sample Code section. Don't do the jQuery one, replace the CSS and JS files with the new versions and you should be all set.
  • @sparkweb - thanks for the fix. it seems to be working right now. let me make sure my customers are all set. i'll come back and make a little more noise if they're still having problems, though I'm nearly sure this will fix it.

    many thanks.
  • @sparkweb - one more question...

    I have a sister site that has buy buttons scattered across it. Only problem is this website is powered by a "block-by-block site builder" that won't give me access to the <head>...</head> code.

    Before the update, I just put the Foxy files into the footer (not ideal, I know), and it made the cart behave perfectly. Well now, since the update, the cart isn't behaving properly anymore. I've tried adding those files into the footer, and even into the body text of a page with buy buttons. Still not working correctly.

    Any ideas?

    http://www.weldingtipsandtricks.com/tillman-welding-gloves-tigfinger.html
  • sparkwebsparkweb Member, Integration Developer, FoxyShop, Order Desk
    You have this in your footer:
    <!-- BEGIN FOXYCART FILES --><br /><link rel="stylesheet" href="http://static.foxycart.com/scripts/colorbox/1.3.16/style1_fc/colorbox.css"; type="text/css" media="screen" charset="utf-8" /><br /><script src="//cdn.foxycart.com/welding-tv/foxycart.colorbox.js" type="text/javascript" charset="utf-8"></script><br /><!-- END FOXYCART FILES -->
    

    It needs to be updated with the new FC includes as well.
  • Oh. My. God.

    User error. NotePad sort of thing. I copied/pasted to the wrong line of code. Over and Over.

    Thanks for helping me catch this ridiculous error.
  • @sparkweb - spoke too soon. Still having the issue here, even with the new code.

    http://www.weldingtipsandtricks.com/tillman-welding-gloves-tigfinger.html
  • sparkwebsparkweb Member, Integration Developer, FoxyShop, Order Desk
    jQuery is not being loaded on this page. You'll have to include the jQuery include for this page and any page that isn't already loading jQuery.

    I'd recommend that you install Firebug for Firefox and then look at the console while loading your page and you'll see the Javascript error being generated.
  • @sparkweb - thanks. hopefully that will fix it.
  • that did it. consider this thread resolved.
  • lancelance Member, Community Support Member
    Glad you got this up and running. Post again as needed.
Sign In or Register to comment.