So we setup a standard store setup for one of our clients. They have asked me to find out how to do a unique setup/addon to their site.
They are going to be offering a select few of their products on some TV special or something like that where people will have to call in to order their product (the website will not be mentioned at all). There will be call operators that take the order info and process the order over the phone.
My client wants to setup a special area of their site for these call operators to login to in order to do these orders. They are fine if the operator goes through the same checkout process as a website user would (we will make a single page that lists the selected products to make adding to cart much easier for them and then send them to the standard FoxyCart checkout area but just enter the info provided by the customer over the phone).
The complicated part that I cannot figure out yet is they need some way to "tag" these orders once they are processed as being completed by a call operator. The company handling these calls is going to be paid some percentage of the order totals each month so my client needs to a way export just these orders to get dollar amounts and calculate the amount to pay them each month.
I was originally thinking making a special category and just making these products assigned to that category in the add to cart form, then exporting all orders where a product was in a specific category. However, this is not possible in the transaction export area. Looking through the export filters, I don't see any options that will work to separate these orders from regular website orders.
Is the only option to setup a separate FoxyCart account for these?