International Shipping cost

jwghcjwghc Member
in Help edited November 2012
We sold a product to someone in the UK and the shipping cost came in almost $200 short. How can we be sure that the costs for international shipments will be calculated correctly?

pristinehydro.foxycart.com

Thanks in advance!
Comments
  • fc_adamfc_adam FoxyCart Team
    @jwghc,

    I just put through a rate request with FedEx for the order details of the one from the UK for your store, and the shipping total returned from FedEx came out to basically the same figure for international economy which is what the customer selected.

    Did the actual charges from FedEx when you shipped come out to $200 more? Or did you just expect it to be that much more?
  • lukeluke FoxyCart Team
    @jwghc: Did you get this issue resolved?
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