Hi guys. Not sure this is a Foxycart issue (tho it could be). Nonetheless I was hoping you could offer your opinion. I'm using live shipping rates from the USPS. Got an email from a customer today who had tried several times this weekend to place an order but could not...each time he reached the point in checkout where he needed to choose a shipping option the "calculating shipping" status bar came up but then just hung hung without returning a shipping option. I tried it myself using his town/state/zip (which he emailed to me) and had no problems. My first thought was a disconnect somewhere along the line between the customer's ISP and the USPS. Except isn't it really Foxycart that is contacting the USPS and then relaying to the customer? Or is it actually a direct connection? Any suggestions for investigating this? Beyond network issues, could it be related to the customer's platform?