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Template Parsing Issue Email

matt633matt633 Member
in Help edited February 2013
Our client received an email from Foxy:

Subject: Transaction 41514125 for [store] had a template parsing issue.

The transaction went through, but your store's twig templates may have a fatal error which must be corrected. Please go to your FoxyCart admin and attempt to save all templates including category admin and customer email templates.

We re-cached the pages, but can't think of anything else. We are using 0.7.2 for this store, so Twig should not be a factor. Any suggestions? Should we upgrade to 1.0?
  • fc_adamfc_adam FoxyCart Team

    Could you let us know which store this is for?
  • @fcadam it's
  • fc_adamfc_adam FoxyCart Team

    Thanks for that - we'll take a look
  • lukeluke FoxyCart Team
    edited February 2013
    Hey @matt633. Are you sure they didn't get the email from a different 1.0 store (maybe a test store)? That message doesn't exist anywhere in the 072 codebase.

    Sorry, I didn't realize that was set up with a specific transaction id. That's very odd. It looks like the store was temporarily set to 1.0 on 2012-05-14 for a few hours, but that wouldn't explain this issue five days ago.

    We'll let you know if we find anything else.
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