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Default Shipping Method

rob_alcorob_alco Member
in Help edited July 2013
We've added "Customer Pickup" as an additional shipping option (also using USPS & FedEx).
The problem is that "Customer Pickup" has become the default shipping method - which we do not want. Too many customers aren't checking a method and winding up with a choice that is incorrect.

I found in the languages options where I can change the text - and it reports that the default value for shipping is "customer pickup" - even after I have turned this option off.

So, can I pick something OTHER than "customer pickup" as a default value? how?
Can I, optionally, choose to have no shipping method checked and force the customer to choose a method?
  • fc_adamfc_adam FoxyCart Team

    Out of the box, we don't automatically select a shipping method - the customer has to select one themselves. It sounds like you possibly have some custom javascript in your checkout that is selecting the first option - which will be customer pickup. If that's the case, you'll need to change the javascript to either not automatically select an option, or not select the customer pickup option.
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