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Paypal Payment Errors

mreeemreee Member
in Help edited September 2013
I was getting some errors with Paypal from the cart so I removed the button. Customers are still getting errors when they try to checkout with paypal from the checkout page.

Here are what the errors are looking like in the error log:

Error: Please check your information and try again. There was an error processing your payment: (10486 This transaction couldn't be completed.) This transaction couldn't be completed. Please redirect your customer to PayPal.

Do you know what might be causing this?
Is there something wrong with my page or are the customers doing something wrong?

The error occurs every few days so it seems like even if they are making a mistake it is a common one.

Heres my site:
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