We are having an issue with a clients website in relation to PayPal payments.
We don't have Paypal available on the Cart, the client must go to the checkout, from there they can choose to pay with PayPal.
We have specific products which are set up to take a Handling fee, and other set up to charge a Delivery charge
If the customer buys a product that has a delivery charge associated with it, if they checkout with PayPal it applies delivery charge as expected.
But if the customer buys a product (happen to be training courses) that have a handling fee associated with it, when they use PayPal, the handling fee is not applied even though it shows up within the checkout page and shows up in the order total within shipping and total charge.
Can anyone offer an insight please ?
Where can we debug, is there some back-end issue we need to resolve.
This is quite urgent as the store is live and the client is as I write this undercharging customers if they use PayPal