RMA (return merchandise authorization) system?

drcontempodrcontempo Member
in Important News edited March 2014
does foxycart have any system or plugins for creating an online RMA (return merchandise authorization) system? where the customer can fill out a questionnaire for returning, or choose a product for exchange etc?
  • fc_adamfc_adam FoxyCart Team

    FoxyCart doesn't include an RMA as functionality out of the box - but it's certainly something you could build out using functionality that we do provide. In particular, you could utilise the API to build out the form - so you could fetch the customers order information and present them with the different products from the order that they could select to return or exchange. For more information on the API, see this page: http://www.foxycart.com/features/feature/integration/api

    Ultimately though, this is a form that would exist on your site, rather than something that would be hosted on FoxyCart's servers.
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