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Subscription order not being created

I have a number of subscriptions that just... don't generate orders. If I look in my subscriptions it will say things like "next date: Jan 23rd 2015" for example, dates that are in the past. We've had maybe 3-4 of these. It's like it just stopped working. I emailed support 2-3 weeks ago and you said you were looking into it but no response that I can see. Store is gonegreen.

Thank you
  • Wow this problem is getting worse. It looks like foxy is charging sometimes but not making orders or updating subsciptions. We have PayPal orders being created for the customer/amount but no order generated on foxy side nor errors that I can find. Help!

  • fc_adamfc_adam FoxyCart Team

    Sorry for the delay in getting back to you on that ticket. It was assigned to a team member to respond, but he has been away at a conference and we missed that it was assigned to him.

    We'll follow up on your ticket shortly.
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