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Customize Paypal errors to be customer friendly.


I was wondering if there is a way to customize the errors from Paypal.

For example, recently one client got this error:
There was an error processing your payment: (10486 This transaction couldn't be completed.) This transaction couldn't be completed. Please redirect your customer to PayPal.

When you go to Paypal Error reference page, it's clear what the error is about.
However for our clients, which are not internet savvy, it doesn't tell them anything,

We know we could improve the error messages to avoid the back and forth that we experience from time to time, and the customer experience is improved along the way.
So It would be awesome if we can customize these type of errors.

  • fc_adamfc_adam FoxyCart Team

    Great question. Unfortunately there isn't a way at this stage to update the PayPal error messages with default functionality. That said though - you could use javascript to look for those errors on the checkout and alter them as needed and update the display. It could work - but would be some custom scripting to achieve.
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