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Amazon error message

flinx777flinx777 Member
We're using Amazon Payments as a payment gateway ( on a Foxycart store and running into an error I can't figure out. We have followed the steps here:

But upon checkout when trying to purchase a recurring product, we keep getting this error:

"Error: There was an error processing your payment: Access to OffAmazonPayments.SetBillingAgreementDetails is denied"

Is this a known issue and is there a solution to this problem?

We're using Foxycart 2.0

  • brettbrett FoxyCart Team
    Hey @flinx777
    Are you seeing that on production or on the sandbox?
  • I am getting that error too! Any word? Let me know how and if you fixed it.
  • fc_adamfc_adam FoxyCart Team

    Just to confirm - did you follow through all of the instructions noted on our wiki here, including step 1?
  • Yes I did. I am able to sign in to Amazon and use the address and payment information. Oncw I try to purchase this error appears at the top of the screen.
  • I got it! I guess I either skipped the step to link Foxy Cart to Amazon permission and failed to enter bank information "add bank deposit method". Now its working!

    Instructions from Amazon
    2. Add your bank account information to your account:

    a. Click Account Info under the Settings tab. This will take you to the Seller Account Information page.
    b. Scroll down the Seller Account Information page to the Deposit Method section, and click Add.
    c. Fill out the Account Information form and click Submit.
  • fc_adamfc_adam FoxyCart Team

    Great to hear you were able to get it sorted! Thanks for posting back with that information.
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