When someone shopping on our website at homeschoolhowtos.com selects and ebook and clicks on "add to cart" they receive this message on their screen:
When adding a downloadable product to your cart, you must specify a downloadable product code."
I wonder if this relates to my general settings in Expression Engine (which is what our homeschoolhowtos.com site runs on). Our Expression Engine software developer guy was using CoolCommerce to deliver purchased downloadables (as an add-on to our Expression Engine software) but he hadn't been able to conquer that, and he's not available to help me now.
Anytime someone tries to place one of our ebook store items into the cart, they receive this error message. For example, at http://www.homeschoolhowtos.com/store/preserving_and_arranging_your_family_papers_guidebook/
when you click "Add to Cart" it brings up that error message.
I think we were using CoolCommerce only because the person setting up our Expression Engine website thought he could do it faster that way than by using FoxyCart. But he could never get the purchased ebooks to be downloadable for the customer (though at that point the customer could
place an ebook item into their cart -- which they can't do now).
Should I be changing anything in my general settings in Expression Engine, for the system to find the downloadable file??? Is my error with my selection of the product code number?
I'm using the 3-digit SKU number that Expression Engine assigned each of our product descriptions as I created them.
And/or is my mistake the Downloadable Files Path?
Presently it looks like this:
Since I've now created a downloadable file for each of our downloadables using FoxyCart, should I be changing the Downloadable Files Path here???
Thanks in advance for any help on this.