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Shipping Rate Incorrectly Calculated (Sometimes) - JavaScript Blocked?

rainleaderrainleader Member
in Help edited December 2012
I have the following custom shipping logic setup in the store at
<script type="text/javascript" charset="utf-8">
FC.checkout.config.customShipping = {
  onLoad: true,  // Set to false if you don't want shipping calculated when the checkout loads
  onLocationChange: true // Set to true if your shipping logic relies on updating whenever the shipping location for the order changes
function calculateShipping() {
  var shippingCost = 0;
shippingCost = 12;
var coffeeProducts = 0;
for (var p in fc_json.products) {
	if (fc_json.products[p].category == "coffee") {
		coffeeProducts += fc_json.products[p].quantity;
if (coffeeProducts > 0) {
	if (coffeeProducts == 1) {
		shippingCost = 5 ; // $5 for one coffee product
	} else if (coffeeProducts < 6) {
		shippingCost = 11; // $11 for less than 6 coffee products
	} else { // free for more than 6 coffee products
		shippingCost = 0; // Free shipping because they bought so much

if (fc_json.hasOwnProperty('coupons')) {
        shippingCost = 11;

The shipping should be:

1 bag of coffee= $5.00
2-5 bags of coffee = $11
6+ bags of coffee= FREE

For some reason, there is an occasional user who purchases a few bags of coffee and gets FREE shipping. Can't figure out why. Is it possible that blocking Javascript would cause this?
  • fc_adamfc_adam FoxyCart Team

    If javascript was blocked, the customer more than likely wouldn't be able to check out at all - as our checkout heavily relies on javascript.

    Could you whisper me the transaction id's for the transactions that didn't have shipping that should have?
  • fc_adamfc_adam FoxyCart Team

    I think this might come down to a 'console.log' function call in your custom shipping code - which if present some browsers will break at that point - which is right before the shippingCost is actually applied - which means shipping cost will stay at 0.

    Try removing that line, it looks like this:

    and let me know if any other orders come in where the total shipping is 0 when it shouldn't be.
  • Thanks! Removed it and will keep you updated.
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