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Gateway response codes for Durango / Powerpay

When a credit card payment fails for whatever reason, the detailed error message that is reported when using the Durango gateway is not fully displayed on the checkout page. Instead of "AVS REJECTED", or a similarly helpful message, it gives a cryptic numbered error instead. As a result, we have to field emails from confused customers that don't know why their card isn't working.

After speaking with Durango, they informed me that their API does return the detailed error message to Foxycart. Can someone on the team check this out for me & others using the Durango gateway?

Thank you as always!
  • fc_adamfc_adam FoxyCart Team

    Thanks for posting! I'll ask our gateway developer to take a look at our integration for Durango and look at improving those error messages to make it more helpful.
  • Great, thank you Adam!
  • lukeluke FoxyCart Team
    Just wanted to let you know we've added some extra error handling here and will be working to include it in previous store versions before putting into production.
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