I noticed some of my transactions are missing in GA. So I checked my transaction report in Foxycart admin, and I noticed those same transactions are missing the fcpm and ga fields. Any idea what is going on? Thanks
I'm using version 2.0
The website is www.sereneaudio.com
Sorry for the delay. We've taken a look at these transactions, and we don't see anything wrong with them that would prevent them being tracked. From what we can see two things may have happened.
1) The customer clicked the add to cart before our javascript had a chance to run - and it's the javascript that tracks the users GA session between your website and the FoxyCart checkout.
2) The user was making use of a plugin for their browser that blocks GA from functioning. This could be anything from an over-reaching ad blocker to one specifically blocking analytics software. Without GA being initialised, our javascript for GA wouldn't run either.
While there isn't anything we can do about the second possibility, we're working on improvements to how our javascript loads which will help with the first possibility.
Yes - if the
ga
parameter is not set, then neither will thefcpm
parameter.