The Foxy forums are on the move!

We're in the process of moving our forums over to a new system, and so these forums are now read-only.
If you have a question about your store in the meantime, please don't hesitate to reach out to us via email.

Re-enter card number?

When a credit/debit card expires and the expiration date still shows on the website/Foxycart interface, does the card number have to be re-entered? We've had a recent problem where a donor tried to make a donation online and they were not able to change the card's expiration date that was showing on the screen even though it was only the expiration date that had to be changed as the card number was still the same.
Comments
  • fc_adamfc_adam FoxyCart Team
    @marymulks,

    For saved cards, we don't allow altering any of those details on the checkout. If the customer needs to enter a new card - even if it's only to specify a new expiry - they'll need to select the new card option on the checkout and enter all the details again. This will replace the existing saved card with the new one.

    Does that help?
Sign In or Register to comment.