brett

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brett
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FoxyCart Team

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  • Hi @RustyDusty We'll take a look. As you've discovered, the Amazon Pay setup is a bit touchy, and it sounds like perhaps things got off on the wrong foot, and have continued to trip up. While we take a look: Are you planning on accepting credit ca…
  • We generally recommend accepting payments via credit cards, PayPal, _and_ Amazon Pay. We have a partnership with Authorize.net that'll get you processing through them without any additional monthly fees or contacts. If you don't want to accept credi…
  • Hi @dustystrings. I thought last time we dug into this that we documented it publicly, but apparently we didn't Can you let me know what tax system you're using? For Avalara AvaTax and TaxJar, we use their returned totals (and communicate back ref…
  • Hi @aprilrwat We're happy to help. #1: There's no hard limit. It's rarely an issue, but if we have an account that's storing a huge number of files but not selling anything (to the point where it's costing us money to serve that account), we'll re…
    in Downloadables Comment by brett April 9
  • Could you whisper transaction IDs (maybe one for CA and one for WA) that have the rounding issues you're describing? My earlier question was more about what you're using for taxes on your end. In other words, Foxy's rounding one way, but your accou…
  • Hi @RustyDusty. I'm glad to hear it's working properly now. The Amazon Pay setup does indeed require very specific steps followed, so it's a bit different than most other systems. For the sidecart issue, that's probably either just the loader.js no…
  • Hi @Jennifer There's no native functionality to do that, but if you've done heavy customizations that'd take a long time to manually copy/paste to recreate, we might be able to make it happen for you on our end. Can you whisper me your store domain…
  • Hi @alan. No need to purchase anything else. Drop us an email and we'll get the new one set up for you to switch to when you're ready
  • EDIT: @alan, nevermind. We'll send you an email
  • Hi @jennifer Thanks. We'll respond by email from here out
  • Hi @dragonfiy3. Because this is an old thread, I want to make sure of something real quickly: Will the one-time charge be initiated by the customer and paid via the customer going through the checkout? I ask because it's now possible to do charges e…
  • @CliffS, the short answer is: Foxy requires cookies, and there's no built-in way to disable them. The longer answer is: If a visitor has cookies disabled, Foxy will mostly work, but obviously things like a persistent cart (ie. adding something to t…
    in Cookies? Comment by brett May 25
  • Hi @MikeBen. Can you clarify what you're after?
  • Hi @Only944 If you could, please forward that email to help@foxycart.com, just so we can see it. On the one hand, it's good that PayPal's doing this, as we've seen some gateways that don't (and end up charging the merchants truly stupid amounts of…
  • Thanks so much @gearvyllc for posting this. Greatly appreciated!
  • @TLCGC No news that's not here on this thread. (We've just reached out by email to check with @neotheorist if they're still having the issue.)
  • @TLCGC, is your use case for failing over or just to spread transactions across multiple gateways for other reasons? @andygambles, could you clarify a bit about your use case as well? When you say failures due to technical issues, do you mean one-o…
  • Hi @alextorres. To test the way @fc_adam mentioned, you'd click the "email" link from the transaction page. Basically you're telling Foxy to resend the receipt email, and in the email template you're hardcoding some variables to trigger a certain ty…
  • Hi @TLCGC. I apologize in advance if I'm misunderstanding the use of the word "snippet" in this context, but it's totally possible to add Foxy add-to-cart links/forms wherever you'd like. These pages might help: https://wiki.foxycart.com/v/2.0/produ…
  • Hi @neotheorist This can happen when Foxy makes the request to the payment gateway (ie. Authorize.net) and we eithe rdon't get a response back at all, or the response back is malformed or otherwise unintelligible. For instance, if a gateway has a …
  • @neotheorist, there is a record, in the error log in the Foxy admin, and we send an email alerting the store to the potential issue. Does that help?
  • Hey @pmcneill Sounds like a pretty cool approach. So, a few things that come to mind: First and perhaps most importantly, you can get the transaction ID from the FC json object via `FC.json.transaction_id`. You can then use that to get the cart fr…
  • Hi @connor_wilson Can you whisper me a link? It sounds like you're not using the default sidecart approach? That's what we'd generally recommend.
  • @connor_wilson Nice site! Looks really good I'm a little confused, though. Currently, after selecting a donation amount, it goes straight to checkout. Are you wanting to display the cart instead, and _not_ send the donor to the checkout at that poin…
  • Ah, well, I have good news for you Just put `target="_blank"` on your `form` tag Also, depending on what you're after, you may want to add an empty=true, in case people accidentally add multiple donations to their cart without realizing.
  • Hey @pmcneill. I'm going to whisper you a bit more, but I'm not clear on what you're using S3 for? Are you caching those files from the Foxy admin?
  • Hey @chesterp. We've handled this elsewhere for you, but for others: * Yup, the new JSON webhook is conceptually the same as the legacy XML datafeed. * Whether or not you create additional webhooks depends on your use case. Typically, I'd recommend …
  • Hey @freshjones. Short answer is: Not yet but very soon! We've got a "customer portal" endpoint in the works that should be available in the next few months for public release, but sooner if you'd like to get in on early access. (The endpoint's most…
  • Hi @jvaleur There are probably a few ways to tackle that, but probably the easiest idea would be ... actually, it depends on what you're looking to do. Is it a "default" field (email, name, address, etc.) that you'd want, you'd simply prepopulate: …
  • @jvaleur, ah, sorry, of course So the thing we can't answer is how you're getting those Memberstack variables in the first place. But once you have them ready to use in javascript, you'd make a cart request: https://wiki.foxycart.com/v/2.0/json#ma…