fc_josh

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fc_josh
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FoxyCart Team

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  • Hi @jnnlsn. Thanks for getting in touch. Unfortunately, like you mentioned already, Webflow doesn't allow users to set the value of a checkbox (or a default value for an input). Here is somewhat of a workaround that will work with Foxy as well: h…
  • Hey @jnnlsn As a follow up, I know it's not ideal, but you could use a select in place of the checkboxes (ex: Include learner's manual? (yes/no) and include price increase) Thanks, Josh
  • Hi @Pecan. Thanks for getting in touch. I just responded to your email. We've determined the issue and are working on a fix. Sorry for the inconvenience. We'll follow up as soon as fix has been released. Thanks, Josh
  • Hi @Pecan. Issue has been fixed. Seems a recent update we made to some checkout functionality affected field focus. Sorry for any inconvenience caused. Please let us know if we can help with anything else. Thanks, Josh
  • Glad the issues have been resolved. Our support team covers different timezones and our helpdesk is monitored over the weekend, though not as much as during the week since some of our team is out. Please let us know if we can help with anything el…
  • Hi @timconsidine. Thanks for your questions and sorry for the confusion. We're somewhat in the middle of a branding transition. Though there has not been an official announcement yet, you can learn more here: https://www.foxy.io/about-us There i…
  • Thanks Tim! Josh
  • Hi @dragonfire6. Thanks for getting in touch. Just wanted to let you know that we got your emails and post. We'll respond via email and then post the solution here as well to benefit other users. Thanks, Josh
  • Hi @jnnlsn. Thanks for getting in touch and sorry for the issue you're experiencing. Are you possibly using jQuery 3.x? There is currently a conflict between jQuery 3.X and FoxyCart's javascript. We have a ticket on our side to look into this - but…
  • Just in case anyone else has a similar question, the solution is bundling a one-off product with a subscription product: https://wiki.foxycart.com/v/2.0/products#product_grouping_bundling_ensembles Let us know if you have specific needs or would l…
  • Hi Carlos. Thanks for getting in touch. When logged into the FoxyCart admin, only one store will be chosen at a time. In the top left, under the FoxyCart logo, there is a dropdown to choose which store you want to work with. Please have your clie…
  • Hi @dustystrings. Thanks for getting in touch. Yes, looks like USPS was having issues on their end. we had another user email us with similar errors. Glad things are working as expected now. Please let us know if you have further questions. Tha…
  • Hi @dustystrings Sorry to hear you're still experiencing issues. There's definitely something acting up on their end. I'm in the process of confirming. Thanks for hanging in there. Josh
  • Hey again @dustystrings Looks like USPS is responding to complaints on Twitter: https://twitter.com/USPSHelp/status/899655964198019072 Hopefully things will get resolved sooner than later. Sorry for any inconvenience. Thanks, Josh
  • Hi @MagicMark. Thank you for getting in touch. I have responded to your questions below: Hiding Empty Select Field To conditionally hide variants that don't have any options, please follow these instructions: 1) In your html embed, add a containin…
  • Hi Mark. Glad those issues are resolved now. For the price (with dropped zero) this seems to be caused by Webflow. Here is a screenshot of the price displayed in Webflow's Designer before Foxy does anything with it: https://d.pr/i/tSRFp1 I recom…
  • Hi @njwfx. You can now view all future and past changelogs here: https://www.foxy.io/blog/changelogs/ along with major product updates here: https://www.foxy.io/blog/product-updates/ Please let us know if we can help with anything else. Thanks, …
  • Hi @RobFallaize. Sorry about that. Here you go: https://www.foxy.io/privacy-policy Please let us know if we can help with anything else. Thanks, Josh
  • Hi Matt. Thanks for getting in touch. What you're after is possible. I think it will be easier to explained via a phone/Skype call, but in a nutshell, each variant (size) needs to be a collection item. The proposed workaround is to have a Product…
  • Hi @ffoods. Thank you for getting in touch. I think I just spoke with your developer about this situation last night. There may be some changes that need to be made in Webflow. I recommend we move this conversation to email to include your develo…
  • Hi @SamLondon. Thank you for taking the time to get in touch. That's awesome that you're using Webflow. If you haven't already, please take a look at this page: https://kb.foxy.io/article/33-getting-started-with-foxy-webflow To create a subscrip…
  • Hi @SamLondon. Thank you for confirming. If you are using a link based product, you'll add the following to your link: &sub_frequency=1m If you're doing a form based product, you'll add the following in between the opening and closing form ta…
  • Hi @brinster Thank you for posting. This can easily be done with our Zapier integration. It is currently in beta, but if you'd like, we can get you an invite. Just let us know. Thanks, Josh
  • @brinster No problem. Just messaged you more info. Let us know if we can help with anything.
  • Hi Jill. Thank you for getting in touch. If you go to your store Settings: https://admin.foxycart.com/admin.php?ThisAction=EditStore (specifically, the "store email(s)" field) you can input multiple email address separated with a comma. Heads up …
  • Hi @Epotratz Thank you for reaching out and for your feedback. Foxy was made to integrate, even into platforms like Webflow: https://www.foxy.io/platforms I'm pretty sure the Webflow team is aware of this, so only time will tell. For what it's …
  • Hello. Thank you for getting in touch. Are you available for a quick phone/Skype call so we can look at your setup and discuss your needs in more detail? I'll message you privately with more info. Thanks, Josh
  • Hi @bradstebbing. Thanks for getting in touch. We completely agree about Square. We don't have an eta, but it is on our roadmap. We've already been in discussion with the Square team. Be sure to sign up for our newsletter to stay up-to-date on Fox…
  • Hi @mbarrett08. Thank you for getting in touch. We don't have an update on this, but we now have a Zapier integration in private beta, which will allow you to send customer/transaction data to Hubspot. Please refer to the ACTIONS section here: ht…
  • @mbarrett08 Thanks for confirming. Yes, I think you can accomplish some of that with the Zapier integration. Cart abandonment via Hubspot will require more. That's not something on our roadmap right now, but it's entirely possible to build someth…